My whole experience with Steven's Chem-Dry Carpet Cleaning was great! I found them through a home services website, and I sent out a feeler, looking for carpet cleaning services. They contacted me immediately. I sent pictures of my home and the carpets and area rugs we wave, and he came through quickly with a price estimate. They came out, walked through the house, and got them all cleaned. It was such an easy process, and my carpets haven't looked this good in forever! They did a great job, and I've already recommended them to friends and family. I've got their little magnet on my fridge, so whenever I need my carpets cleaned again I will definitely call them up!