This was my first experience with Steven's Chem-Dry Carpet Cleaning. I asked them to clean the carpet on my stairs, and an area rug. They were very friendly people who showed up in a timely fashion. They came in, and got to work, and they did a fine job for me. They did not take too long to do the work, and I appreciated that. There were no problems and everything looked great! I highly recommend them! They are a good carpet cleaning company!