This was a Groupon experience. I was able to get an appointment quickly and one that fit my schedule. The team showed up on time, were courteous, and did their cleaning quickly. I can recommend this company and the team I had without reservation. Be sure that before you hire any company to clean furniture or carpet, however, that you prepare for upsales or "other needed services" or you may not get the "clean look" you anticipate when your carpet or furniture dries. I did not do any upgrades as this was a trial run for this company. Accordingly, my results, while good, were not stellar.