We used Steven's Chem-Dry Carpet Cleaning for the first time a couple months ago and they did a wonderful job for us. We gave them a call and they were able to come out to our home within a day or two. The rugs I had them clean had never been cleaned before so we didn't know what to expect really. They came out and got the work done very quickly, the carpet also dried a lot quicker than we expected. The finished product was amazing and we were very impressed with the service that we received from them.