I have used Steven's Chem-Dry Carpet Cleaning several times now. I had decided to first use their service after receiving a postcard of theirs through the mail. They're always reliable, courteous, and professional. They most recently came to my home to clean my family room and as always, they did a good job. I never have a problem scheduling an appointment with them. I would highly recommend Steven's Chem-Dry Carpet Cleaning for everyone.