I think they did a good job. I used their services for the first time recently to have a small area in my carpeting patched, and it turned out very well. The technicians who did the repair were prompt to arrive, friendly and polite when we spoke, and they were able to get the work done in a timely manner. I went with Carpet Repair & Cleaning because they were highly rated, and I think I got a good value for the quality of the work they did. I'm pleased with the results, and I will definitely use their services again in the future.