Prochilo Bros Auto Collision East

Business Description:

Prochilo Brothers is a family owned and operated auto body shop that has been serving customers with the utmost level of quality and professionalism for over 40 year

Categories

auto body repair & painting
Request an appointment

Brittany 's Review

Communication

Will Recommend

Total Experience

Pickering, ON

Prochilo Bros Auto Collision East

Poor rush job

This place don't deserve one star. I wish I had nicer things to say about this place since the shop and building were very inviting and the people were nice. I was in a not at fault accident where i was hit on the front right. They told "Yup we will take care of all this for you no worries". Not the case. I went to the Toyota dealer today to pick up my truck a day earlier than I was told when my vehicle would be ready. I was excited to see my truck fixed. My mood did a total 180 when I first noticed as the body shop manager and I were walking to the vehicle, that they had reinstalled the side badging on the door instead of the fender! WTF!? I started looking more and I saw that where they had painted was all orange peel looking and looked like total $@!#%! More I noticed is where they tried to buff out scratches was left over wax on the tape rock guard protecter and on the window seal rubbers. $@!#% pour job. I wax my own vehicles and don't leave that behind. And this place is suppose to be professional and reputable place from a Toyota dealer and my insurance company!? As well I was told the wheel was to be fixed from scraps from the accident and was not fixed. I highly recommend not using this place if you don't want them to practice on your vehicle numerous times until they get it right. First accident and first Toyota. Not impressed with quality of Prochillo Brothers. Don't use!