Used this company on a recommendation from a neighbor and because we hadn't had our carpets cleaned since 2019 before the pandemic. Overall result was good, however a dark grease-like stain was left on a bedroom carpet after the job was done. After calling Jim and a technician coming out twice, the stain was finally removed. Service was friendly and efficient, however I think the the 3 types of cleaning offered are more a marketing strategy and don't make a big difference in the result. We got the middle option with pre-spray, mechanical scrubber and then cleaning/extraction. I think the least expensive option would have been just as good. The carpets were left pretty much dry when finished and the technician left a fan to make sure the bedroom carpet would be dry which was very nice.
Would probably not use this company again.