This was the first time we'd used Squeaky Clean & Dry and we'll probably use them again. We hired them to clean two carpets that hadn't been professionally cleaned in seven years. The carpets had a few stains and Squeaky Clean did a deep clean on those areas. The carpets look good, at least, as good as they can. There is some color loss in places where the tenants attempted to spot clean spills. Squeaky Clean explained all that to us. They are good communicators and left us with a clear understanding of the situation. I recommend Squeaky Clean & Dry.