I've used Mr. Sparky in the past and they fixed my problem. I called them again for an issue I deemed unsafe. Roberto responded the next day and patiently walked me through an electrical maze. He was extremely knowledgeable which gave me a better understanding of my issue. It turned out that my concern was not as important as I first thought. He advised me (without pressure) that I need another piece of equipment replaced first. I now have peace of mind. Roberto is a real pro who has your interest at heart. Mr. Sparky is my go to company because of the quality people and workmanship.