Beyer Boys

Business Description:

It is the mission of the Beyer Boys to help make you as comfortable in your home through every season, all year long.

Categories

heating & air conditioning

Joe's Review

Total Experience

Communication

Will Recommend

Canyon Lake, TN

Beyer Boys

EXTREMELY POOR CALL BACK

Had a Beyer Boy Service tech come out to inspect my A/C and he reported on the invoice "Customer would like to speak to a Comfort Advisor about replacement". Next day I called them and relayed this same message and was passed to a voice mail and I requested a call back which NEVER CAME. I tried a 2nd time calling with the SAME RESULT the call back NEVER CAME. This to me is EXTREMELY POOR CUSTOMER SERVICE and if this company cannot be TRUSTED to make a simple CALL BACK then that puts the rest of their service in POOR LIGHT and CANNOT BE TRUSTED.

comments

We have called the customer and apologized.

Beyer Boys commented on 07/07/2014