PRESSURES YOU INTO LEAVING A DEPOSIT FOR YOUR MOVE STATING THAT THEY HAVE TO RESERVE TRUCK (S), SO I LEFT 300 DEPOSIT AND CANCELED WITHIN A WEEK AND MY MOVE WAS STILL 3 WEEKS OUT THEY HAD NOT RESERVED ANY TRUCKS FOR ME YET AND STILL WOULD NOT REFUND MY DEPOSIT--SAID IT WAS NON REFUNDABLE--- BECAUSE I TOLD THEM I COULD NOT AFFORD THEIR SERVICES...THEY STILL HAD 3 WEEKS TO REBOOK SOMEONE ELSE IN MY SLOT IT WAS ON A SUNDAY...RHONDA DID NOT TELL ME IT WAS NON REFUNDABLE WHEN SHE ASKED ME FOR IT!! I PLAN ON TELLING EVERYONE ON THE INTERNET TO BEWARE!