We had several quotes on our pool, couldn't seem to find anyone who would listen to what we wanted or would come back with a quote $15,000+ over what we said we wanted to spend. One day my husband decided to walk into Presidential Pools, not expecting to find anything different than what we had experienced already. Brad impressed him from the beginning, listened to what he was saying and came out to the house to work on some drawings. My husband has had "our pool" drawn out for quite some time. Brad looked at the drawing and said, no problem, we can do this. We gave him our budget and a few days later he was back with the quotes for the pool we were looking for at the price we wanted. There was no pressure, we didn't feel like he was just trying to get the sale and move on. We definitely appreciated his honesty and sincerity. He has been out to see the pool and the progress several times and has gone out of his way to make sure things were working out the way we expected.
I did have a few concerns with communication in the beginning but once we let the project manager know we wanted to be in the loop about what was going on we had no problem at all. Tracy has been wonderful to deal with. Talk about dedication, we had some last minute issues come up with our inspection that needed to be taken care of before the inspector got back. Tracy hadn't been feeling well that morning when she was out but drove right back over and corrected the problem before driving herself to the doctor and being admitted to the hospital.
Missi, the construction coordinator has been wonderful as well. She is quick to respond to my million and one questions and has been nothing but pleasant to work with. When she says something is going to happen, it does. She went above and beyond as well so that we could stay on schedule when our inspectors were being difficult.
We were impressed with each and every person who came to our home, the contractors were professional and did a fabulous job!
We are looking forward to many years of enjoying our pool and can't thank all of you at Presidential enough!