Having never owned a pool, we were very nervous in talking to pool sales people. We had checked with friends and Presidential Pools name came up and we called. We met Karin Tierney and were immediately put at ease.

Karin walked us through the whole pool design process. We changed our plans several times and she always accomodated us in a very timely fashion. She seemed to "get" our design idea and really worked with us to get the pool we wanted and designed correctly.

When it came to putting together a package of equipment she really shined at the explanations of each piece we were thinking about adding. Several friends have been over to see the finished product and they all have commented on the type on equipment and neat appearance and ease to get at them for maintenance.

As to cost, we had decided on a budget and Karin constantly kept us informed of the prices of the changes. This can be quite time consuming when doing these adds and subtracts. Again, she was very timely in getting back to us.

But that was just buying to pool. From that point on it was turned over to Mike Duffy, one of their Supterintendents. He picked up where Karin had left off. He coordinated the work seamlessly, kept things moving and finsihed 2 weeks ahead of their orginal schedule. We had family coming into town and they made the deadline!

Overall, for a first time buyer or someone who knows pools, you will find working with the Presidential Pool personnel a great experience.