Presidential Pools & Spas
- 525 East Baseline Road
- Suite 101
- Gilbert, AZ 85233 | View Map
- (480) 967-9467
- We have been helping Arizona homeowners realize their backyard dreams since 1991; providing swimming pool and landscaping design, construction and remodeling.
- swimming pools & spas
- Request an appointment
Good design and implementation but service department is way below expectations
Purchase experience was quite good. Presidential offers an integrated pool design and landscaping service which is helpful. I was happy and impressed with the pool design. The landscape service was just ok. I think I could have done better if I had worked with my own landscaper.
After purchasing a platinum lifetime warranty on the pool, I have had a couple of issues to get resolved. The stacked stone on my spillover started to come off within the 1st year. I called the service dept. and was told it was my problem. A recent plumbing problem (that was covered under warranty) took 2 weeks and multiple phone calls to get resolved.
Once they have your money, the level of service does go down. When you spend that much money with a company I would expect a different customer experience.