My heater was not working and so I called the guys over at Gary's Plumbing and Heating to come help me out. They sent someone out, but while they were on their way I was able to get the pilot light lit and so when they showed up I did not need them anymore. They still charged me a fee because they sent someone out which I was obviously not too happy about, but that is how these things go. Someone had to make the trip out to my home so I understand the fee, I just wish I had figured out the pilot light before I called.