This was my first time using Gary's Plumbing and Heating and it was a very good experience. They changed out my water heater, so they took out the old one and installed a new one. They were extremely punctual and they were extremely courteous, which I appreciated. Everything they did was done cleanly with no mess. I have no complaints whatsoever about them, which is not true for every company that does work here. I was very happy with them and I would call them back if I needed more work done.