This was my first time using Gary's Plumbing and Heating, I would say everything worked out really well. The only reason I didn't give them a 5-star review is that I wish they had a more creative solution for fixing a leaky pipe under my sink. I am still happy because they did what I asked for. They also replaced the water heater for me. The plumber that came out had a good attitude and a professional demeanor. I would use them again if need be.