I called Gary's in a panic. My business had a spraying leak in a line from our hot water tank. My "normal" plumbing company's guy was sick - they referred Gary's. As a business owner myself, I was struck by the efficiency of their Service Techs. We could review the scope of work, document its completion, sign for services and even pay for services - all with the Techs, onsite. No billing, no fuss. Just great service.