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Prompt. Pleasant, Efficient, Knowledgeable. clean up was OK. An accidental spill sprayed toilet water all over my walls and downs my cabinets and floors. They cleaned most of it up but I had to spend hours bleaching down my walls cabinets, and floors to make sure e-coli wasn't everywhere. I am grateful for the service and unstopped main line. I am not so happy that they were not able to get it all cleared out in one visit.
The main water/sewer main to the house was stopped up with roots from my neighbors large maple tree causing a backup throughout our whole system. The toilet had to be removed to clear out some of the roots. Nearly everything i the bathroom had to be removed. For disabled folks this is a big chore. Putting it back afterwards was also taxing due to having to disinfect every surface due to sewer water spraying everywhere during the pipe clean out. Another visit is recommended to completely clear the line. This is costly.