PURCHASED $10000 worth os stressless furniture. Received the chair first and love it. Received the ottoman but it had a hole in the bottom that shouldn't be there. We notified Kathleen Rustad our salesperson. We're still waiting for comments from Kelleys or Stressless on what they will do to fix the issue. Our expectation is for the wooden center piece to be replaced. Clark Meinert 503-569-0273