Wow! I had a routine heating maintenance/check performed this evening, and I was truly impressed! Your technician, Bill Hagan, was extremely courteous and professional. He provided me with outstanding service from the time he walked in my home (with a smile and a handshake)to the time he left (another smile and a handshake). Bill thoroughly explained all the items he was checking and also identified those items to watch for with my system. He was knowledgeable and efficient. I will definitely ask for him for any future maintenance or repair visits. Thanks Agee's for hiring this outstanding individual! Lori T.