Agee's Service Co Inc

Business Description:

Welcome to Agee's Service Company. We are San Antonio's premier air conditioning and heating company.

Categories

heating & air conditioning
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Jeff's Review

Professionalism

Value

Will Recommend

Schertz, TX

Agee's Service Co Inc

Can't Tell if I can Trust Them

They constantly upsell on every tuneup visit. It makes it hard to discern what is important and what isn't. They replaced an entire sytem less than three years ago. On a tuneup they find the coils are leaking. The part is under warranty - great! But the labor costs nearly $1000. Meanwhile - my older unit with only minor maintenance still functions fine even though on one visit they tried to suggest replacing it.

comments

I am sorry you feel that you can't trust Agee's. We will always recommend accessories and items that can improve your system or can prevent costly repairs in the future. If our technicians are not explaining the difference between needed repairs and accessory items then that is something we need to work on here, and we will do so. If you ever have any questions about the items a technician recommends you can always call the office and we will gladly answer any questions you have. As for the leaking coils, our policy is to always show the client a leak when we find them in any equipment. The industry as a whole has had and to some extent still has a problem with evaporator coils and leaks. I truly wish that wasn't the case but the reality is that the problem continues and all manufacturers are and have been affected by it.

Agee's Service Co Inc commented on 06/16/2014