First- this company did work with me during several date changes for my move. They are reachable and responsive during business hours.
However, my move was a move out one day and my possessions held overnight, then delivery to new residence the next day after back to back closings. I had been given a "moving estimate" in advance for budgeting. You can ignore this. The company is strictly a time and quantity moving company. I had built in mileage and overnight hold built in to my estimate, but on the move in day, a new move cost sheet was initiated. I had paid in full the day before, and even left a generous tip. Once my items were unloaded, I was given a brand new bill the days move. I spoke with several company personnel on the phone while the movers were there. I was told repeatedly, it's by the hour. By the way, the company is called 3 guys moving- they sent 2 full capacity workers, and 1 elderly gentleman who could hardly walk, and dropped my floor scrubber on his first unload off the truck. He stayed in the truck the remainder of the move. Bottom line- ignore your estimate. It will cost you strictly on time it takes, and items you checked off on your moving list. I was told there were many additional boxes to move that weren't listed on my moving item list. I had not packed all my belongings yet, so did not guess an amount that would need moved. So- I recommend putting down a generous estimate of how many boxes you will need moved, and ignore your estimate. I will never use this company again.