Terry was prompt in calling me back. I was able to schedule the job in a timely manner, and he provided a time line of when the technician would come to my home. The technician called about an hour before he arrived. He was friendly, and did a great job repairing my drywall. He even looked in my attic to see if there was any leftover moisture or water damage from my roof leak. Everything ran smoothly. I'm very satisfied with everyone at Sterling Drywall Repair.