Jon Wayne Air and Heat responded very quickly to my call and sent an experienced and very professional technician to my home to diagnose the problem with my system. He explained in detail what was wrong and gave me options for repair or replacement. I elected to replace the system and within a week the work was done.
The two men who did the work in nine hours were thorough and competent and explained what they were doing. They left my home and yard clean. The new system is working much better than the one that came with the house purchase. I am confident that Jon Wayne will keep this unit working well for many years and that I can count on their maintenance plan. It was obvious that the company focuses on good customer service!