service was o.k.
hot water heater needed to be replaced due to rust. my husband called jon wayne to come out and look at it. the repairman gave him a price of $1,726 for a 50 gallon gas heater. my husband told him to go ahead and replace it w/o checking out another company for a quote. the repairman gave the service invoice for him to sign prior to the installation and left. meantime the wife called other plumbing companies and received quotes in the $1,300 range. they will not let you have a itemized invoice to see what they have charged. I would go without hot water before I would ever use them again for anything. I got on the net to see how much a Lonestar which is the brand they used and no where on the net was there a Lonestar hot water heater. so there you have it! we are retired and have limited income so you can understand how up set we are.