Run! Stay Away!
We have tried since our unit was installed to figure out why our house is always so muggy.. here it is years later we are still paying for a system that doesn't work. Our house feels like we live in the rainforest!
I just found out that I don't have to have Joh Wayne service our equipment and have had 3 different companies take a look and some how they all came back saying the exact same thing! Pretty crazy! Given that I have been told since Jon Wayne installed my unit, that is was perfect and nothing was wrong with it.
If that was the case I would not have to keep my thermostat at 68 just to somewhat lift the humidity. At this point we are looking into how we can get out of our contact. Do we need to hire a lawyer or what? I am sick of going to bed in wet sheets and a freezing cold yet soggy house! Not to mention the air ducts that clearly have mold and dust being blown into our breathing air. No wonder my son is on all kinds of meds.. This has gone on long enough! We want this piece of junk gone!
You DO NOT get what you pay for with this company... We honestly feel robbed and backed into a corner! STAY AWAY! In fact turn and run!
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