You are a company that does not forget it's most important thing, the customer. If the customer is satisfied, they will keep coming back but when you start getting sloppy, your company will go away. The most important person the customer will go somewhere else. Hang in there. Southwest airline is becoming or already is the number one airline. They don't forget who got them there, the customer. This month I hope we start cleaning out our present government. They don't listin to us anymore so the people are upset and they are going to change it. I hope that is the way they feel. It is the way I feel. I want to throw up every time I see them on TV and I turn them off. Have a great day and support and pray for our soldiers and there families.