I called Jon Wayne after going through several contractors for some AC work, who did very incompetent work. I was extrememely pleased with Jon Wayne and later recommended them to my 82 year old mother when she needed a new AC. They put in a whole new unit for her and treated her with great respect, patience, and care on top of doing a fantastic job for her. She was very pleased and I appreciate Jon Wayne's treatment in dealing with her. I know older people can be a real pain. I used TRS AC/Heating for 20 years and when I needed them next was told that they went out of business and had referred their client list to Jon Wayne. Well I thought I could find someone on my own which turned out to be a disaster. There are a lot of bad contractors and companies out there. I saw the Jon Wayne advertisement on TV and thought they would be too expensive if they could afford to advertise on TV, but turns out they are not! They are reasonable in price, reliable, customer focused, and above all competent. Which is a very hard combination to find in San Antonio. Believe me I know! I have lived in San Antonio for 54 years. Great job. Keep up the good work!