All the service people we have had in our home have been very professional. My wife likes that they are mindful to cover their shoes, may be surprised at how many company don't do it. all in all we are very happy with the dealing with your company and have given your name to several of our friends. I know that one was a woman whose husband was in Iraq and the first people she called were really taking advantage of her. When she called you and you came and took care of her problem, you not only saved her money but only did the work that needed to be done. It says a lot what a company is like in how things like this are handled, you can be sure we will continue to tell our friends to call you.