Jon Wayne Heating & Air Conditioning

Business Description:

Jon Wayne is San Antonio's largest residential heating and air conditioning contractor. We work tirelessly to be the best so you get the best service possible.

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heating & air conditioning
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Janet's Review

Service

Professionalism

Will Recommend

San Antonio, TX

Jon Wayne Heating & Air Conditioning

GOT RIGHT OVER HERE !!

I use Jon Wayne because I have the Gold Service Program - however, when the technician said it would be over $600 to install a thermostat??? If I recommended your company I would have to preface it with the fact that you are VERY EXPENSIVE...I would have never paid that to have a thermostat installed...plus the "old" one was only 2 yrs old (installed by Jon Wayne. The other one was a little larger and was programable - but since he said he heard me say I didn't use the programable one , he put in a non-programable one that was smaller in size and it leaves an "unpainted" area around the termostat. So, is this petty? I don't know...I just think it should have been replaced with what was on there in the first place. Do I want it changed out - not right now.

But you do get kuddo's for getting him over here fast, as my schedule (I work in real estate) was irratic and I needed to be here and there. He did have to come back a second time because the termostat was not functioning properly...but he did get that fixed at that time.

comments

This customer had a valid complaint. The thermostat that we replaced for her (at no charge under the Gold Rescue Club) was smaller than the original thermostat and left a visible difference. We sent the Tech back today to resolve the issue.

Jon Wayne Heating & Air Conditioning commented on 03/10/2010