I was very impressed on the professiolism that Jon Wayne's people exhibited. I interviewed four different companies for the replacement of my unit. Jon Wayne's Comfor Advisor, Harlon Pickett,spen about 90 minutes inspecting my current system and duct work and measureing my home. The other company's only looked at my old unit and quoted prices for a replacement. They did not consider if the current unit size was the one my home needed to provide optimal cooling. Harlan presented me with the different packages and at no time did he presure me to buy. At no time did Harlon put pressure on me to buy.

When the Jon Wayne technicians came to my home they were very courteous and explained to me what they were doing. They discovered some intake problems and took extra time to fix them. This along with some other problems took longer than what was anticipated to get the unit running. They were determined to get the job done and stayed with it until it was complete and the unit was cooling off the house.
The service did not stop there. The next day another technitian came to my home and ensured that the thermostadt was working properly. A few weeks later, at my request, they put a blanket over the compresser to make the unit quiter.
All of this was followed up by a quality inspection.
My unit is cooling the house better than ever and I have a warranty on parts and labor for 12 years.

Even though they were a bit higher in price, I am glad I chose Jon Wayne. I honestly think this will be one of the best investments I have made into my home.

Respectfully,
Manuel Fernandez