Can't say enough about Jon Wayne AC..I've never dealt with such a professional and courteous company..Sales person was direct, honest and didn't mind answering any and all questions asked..Wasn't in a "hurry" to get the deal done and leave..Installers were equally professional and courteous..Every time I called Jon Wayne AC the receptionists were extremely professional and courteous..One of the only companies I've ever done business with that realized I have a choice with whom I hired and I picked them..With my particular install, I needed electrical work done which with other companies I was required to find a separate electrician to do the work, but Jon Wayne had their own electrician..One stop shop so to speak and it made things so much easier for me..I will "definitely" use again in the future !!