So far my entire experience with ordering from Quality Flooring 4 Less, has been nightmare. First I did not receive the e-mail to confirm my order as promised, so the order was delayed. Things seemed OK, till my order arrived; turns out it was not my order at all. I contacted the company repetitively... yet a week has passed and they have not picked up the incorrect order. They do not return calls as promised.... I still do not have my order, and the company has not offered any idea as to a potential delivery of my order. Fair warning the squeaky wheel doesn't get fixed with this company.