choose wisely
Oak orchard has caused unnecessary suffering for me and my family due to their NON response. ( i have written to board about these... No response) Myself on 2 occasions. Both had to be dealt with by going to well now urgent care. and now they wont even call in...
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Very very SLOW
Lucky if your seen within the hour of app. Longest wait 3hr and 15 min. Poor communication after tests, long call waiting and nobody calls back. It's so sad that the care staff in Hornell NY has gone horribly down hill.
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Impossible to reach anyone and very poor communication
When calling the Hornell Oak Orchard, I have left my name and number in the morning since no one picked up to answer the phone. No one returned my call. I am in the process of calling again. I have been on the line for 24 minutes so far. Also, they deny filling my...
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Poor customer service
The negative things you read are true. First, they never answer thier phones. Once you are on hold you will remain in thier endless loops of recordings. If you get a voicemailbox, you are told to leave a message and in 24 hrs your call will be returned. It's been...
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pembroke ny location is a joke
Ever since oak orchard took over for dr mary obear the place went straight down in the toilet. they screw up every day. they told my wife they would get her a referal to genesee ortho 3 weeks later they never did she calls again they send her a referal to ub ortho...
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Highly recommend
While sometimes the appointment wait time can be lengthy, I can honestly say I have yet to encounter a bad experience. Dr. Meade is my son’s pediatrician and I couldn’t be happier. The lady who did my sons finger poke today, She’s amazing. My son didn’t even cry....
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Awful place
Accused my son of looking for pain medicine without looking into his chart. They would have seen that he was diagnosed with TWO things they missed. One that required surgery. Now after surgery he was having pain and just wanted him checked out. I made the...
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worthless staff, had to wait an hour on hold!
The doctors are good, however the staff is fat, lazy, and worthless. I called to try and get my son in for an ear ache and when I called the automated phone robot told me I was caller 21! I had to wait for an hour just to make a phone appointment!!!!! When I finally...
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Worst experience ever for medical
Absolutely never using this medical facility again, tried everything to get a prescription filled with no luck, all the people there need to be retrained, never felt comfortable there. Changing doctors immediately. Don’t go there😡😡😡😡😡
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Unbelievable
Seriously, does anyone value other peoples time anymore?? 🤬 I had an 11:20 appt. today at the doctor's office. I was told to show up 15 mins. earlier, I showed up 20 mins earlier! I asked how long a wait I had, was told I was next! Ok great! THENNNNNN, there I sat...
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Poor service
I scheduled a dentist appt at oak orchard health, I've been waiting about 2 months. The day before my appt they called and said that I couldn't come to my appt because my son owes an outstanding bill at the drs office, not dentist from 2 years ago, when he had...
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They will scam you
I made an appointment for one reason and they come in and ask a few questions and then bill me for a stop smoking consultation and depression evaluation.
I asked for or agreed to nothing with either one but I had to pay for it. All I went for was a reference to an...
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Choose your dentist wisely at Oak Orchard
I have been going to my dentist appointments regularly with Dr. Paul Makule, for the last year, trying to get all my work done to prepare my mouth for front crowns and a partial. I patiently went to every appointment, filling one filling at a time per visit because...
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Poor quality service. period.
The office seems disinterested in trying to help anyone out and are more interested in small talk among themselves. The doctors vary from par for the very best to "How did this person get a license to practice". I've experienced both there. They do not follow up...
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Sub par care
This is below basic standard of care that is provided. I think the providers that practice here could not find employment anywhere else. I would not recommend this place for care to anyone.
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Dental Filling
very nice telephone reception.got me in timely. 10 min wait in waiting room. Dr Zaremba did a very nice job no pain.in and out.
fine job smoothing filling down. very nice dentist and assistant
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Not aplicable read review
Spoke with Mr. Engle today in re. to Oak Orchard Health Dental, at 300 West Ave., Brockport NY 14420. To reaffirm, I would like to have their Practice investigated for violations of the NYS Health Law and failure to make a speedy appointment for an emergency...
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Oak Orchard Community Health Center provides for all my medical needs.
Oak Orchard Community Health Center provides me with family-health care, dental and vision services. Their staff is friendly, professional and caring. They recently opened a pharmacy and I also use that.
I recently had a terrible toothache and it was Sunday....
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