Do not make an appointment here if you are a busy person. Each time I have brought my animal here out of three I have waited At Least an hour 2 out of the three times longer after my scheduled appointment time. They will charge you for things you didnt need nor want. I have had three appointments each over $200.00 just to get a rabies and parvo shot for a puppy.. I dont know about you but that sure doesnt seem right to me. They are kind to the animals but that is about the only positive thing about this place. I will not be bringing my pup here when he is old enough to get neutered! On this track it would be outrageous on my wallett!!