From start to finish everything went very well. Setting the appointment was very easy and I found the pricing to be very fair! I set the appointment to have my carpets cleaned and had pretty average expectations, considering that I have had my carpet cleaned several times by a couple of other local companies on the past. The tech called when he was on his way and arrived on time. He was very polite and began working right away. My carpets looked better than they ever have after a carpet cleaning, and I am having them come back next month to clean an oriental rug downstairs. I'm not usually one for writing reviews, so I have to say that I was quite impressed to be doing so. I would say theat CitrusFresh has to be one of the best carpet cleaners in Atlanta.