Chem-Dry Service is not what they advertise.
The Chem-dry carpet service experience had both positive and negative aspects, but was not what they advertise it to be. The positive points of their service are that appointments are easily and promptly scheduled.In addtion,the crew of two arrived on time and finished quickly. However, the advertiseing claim that the carpet would dry in 1 to 2 hours was a false one. My carpet took almost 4 days to dry and I was informed that only a light surface clean will dry in 1 to 2 hours and a deep clean could take up to 24 hours to dry. Moreover, they were unable to remove all of the stains from my carpet. The service cost $89.00 for 300 square feet and did not include scotchguard. When I decided to turn down the addtional $50.00 scotchguard charge the technician offered to apply it for $20.00, if he left it off the company invoice. This service was very expensive and not worth the price and included some shady business practices.