The best in the area
Today I picked up my wife’s SUV after Adventure Auto Glass replaced the windshield. This was the third time we have used Adventure, and every time has been a remarkable experience. I would like to mention a few specific points.
First, Adventure dealt with our insurance company to get approval to order and install the OEM windshield rather than a cheaper Chinese-made replacement. Talk about going the extra mile! This means a lot to us, and since Adventure did all of the work it was one less thing for us to worry about.
Second, Adventure took care of scheduling a technician to calibrate her vehicle’s safety and convenience systems after the install; that was yet another thing we didn’t have to worry about.
Third, Adventure was able to transfer my wife’s employee sticker from the old windshield to the new. I know that doesn’t sound like a big deal, but it is. My wife works at a secure government facility, and that sticker is necessary for her to access her workplace. Replacing it would require her to go through her security office, which would be time-consuming and very inconvenient. Bear in mind that these stickers are designed specifically to *not* be removable, to prevent their being stolen and used by someone wishing to illegally access the facility. Any attempt to remove them should, by design, destroy them and render them unusable. Not only was Adventure able to transfer the sticker, it shows absolutely no sign of having been removed and re-applied. None. The transfer was flawless. In my opinion, this goes beyond mere technical expertise and into the realm of artistry.
Fourth is the install itself. Even the closest examination did not reveal the slightest flaw. The replacement windshield looked exactly like the factory-installed original in every way. It was, quite simply, perfect.
Although I hope that neither my wife nor I will ever again have our windshield damaged by a rock, in this area that is an unrealistic expectation. If (when) we suffer such damage in the future, we will once again use Adventure Auto Glass.