I used to be obsessed with waxing, but now I've moved on to bigger and better methods of hair removal....LASER TREATMENTS!!!! I had one of those cut outs from the Pennysaver with a really good promotion for laser hair removal, so I decided to treat my underarms. I got a package with a pretty good price in my opinion (compared to quotes I've gotten from other places). I always was able to make an appointment with ease and they always called me a day prior to remind me. They were very helpful if I needed directions, had any questions and in letting my know exactly what to expect. My aestechian was AWESOME. She was so nice and was very respectful. The actual laser process went as follows… She gave me protective goggles to wear, sanitized my underarms with wipes…applied gel…started the laser machine and went at it! Both arms took a total of about 10 minutes average. When I say they use a virtually painless laser machine here, THEY USE A VIRTUALLY PAINLESS MACHINE HERE! It was actually more soothing than painful. They have something called a Chiller that puffs cool air on the area that really relieves everything. WIthout it, you might feel a warm sensation pinching your armpit…kind of similar to stretching a rubber band across your skin? I recommend using the chiller though. After the treatment was done she put a soothing lotion over the area. SUCH a nice person, very down to Earth and sweet. I also really liked the cleanliness atmosphere of the place and the nice service. Overall excellent experience and will recommend.