I started going to Perfect Body Laser about 9 months ago.  They were having a special (which they often do, for various treatments) on laser hair removal and I decided to jump in.  (Although this is a review for SKN, it's also a plug for laser hair removal--ladies, it will revolutionize your life, especially your morning routine!)  Their facilities are exactly what you'd hope a medical spa would be like--clean and professional, yet hip and calming.  I've never had anything but pleasant interactions with the staff.  They make reservations/appointments a breeze and always give you a reminder call (be aware of their cancellation policy--I've never had a problem b/c they always make the reminder calls within enough time for you to cancel/reschedule without a charge).  They always offer you something to drink and have personal client testimonials available to watch, but I've never really had to wait that long. There are aestheticians who perform the laser hair removal treatments.  The aesthetician who did my treatments was such a sweetie and very efficient--which is important cause, dang this stuff hurts.  If you are fair and have light hair, make sure you get the numbing cream!  My aesthetician tried her best to keep you distracted by talking to you throughout and moving quickly.  It is worth it though! They are really open and professional, so no conversation is uncomfortable. Recently, I've contemplated moving onto some of their skin care treatments, microdermabrasion specifically, so I scheduled a skin consultation (always free, so why not, right?).  I first met with the consultant and then she and I consulted with the aesthetician later one to make sure everything was kosher.  Both of them were very pleasant and professional and not trying to ram treatments or products down my throat--they were honest with what they thought would be right for my skin right now, which turned out to be nothing!  Who knew they'd talk you out of buying stuff? The staff's honesty and professionalism is enough for me to continue going there and to make recommendations to my girlfriends as well.  So, the convenience, wide range of treatments and products available and ambiance are just added perks!