Everyone at Perfect Body Laser is very friendly and professional and the facility is fancy and clean.  Price-wise, it is about average, not insanely cheap but also not expensive. But the difference is in the care and results. As for the laser hair removal treatment itself, on the underarm it's relatively painless; there were times when it felt uncomfortable (as someone else described it, it feels like a rubber band being stretched on your skin), but definitely tolerable.  For the upper lip, it was a little more sensitive/painful in that area.  Overall, I could still take it, but I did mention to the esthetician that it was feeling painful, and she turned up the cool air blower, which helped a lot. Results-wise, it's too soon for me to tell with my upper lip, but here's my results for my underarm: After each treatment, I felt my hair grew back thinner and slower. I used to have to shave every day. After the sixth treatment, I actually didn't have to shave for ONE MONTH.  That was pretty amazing. I was told by the estheticians that it's typical for hair to still grow back, but that every time you treat the area with the laser that it grows back slower and thinner, which is true.  I was also told that it's recommended to get a touch up once a year to help further $@!#% the hair. So overall, I'd give laser hair therapy 4/5 since it's not a miracle worker (but then, what is), but Perfect Body Laser itself I give a 5/5 as their service is quality!