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Hi Al, thank you for sharing. While we do our best to preserve all materials directly adjoining your project surface, they can experience some dings and surface damage. We did review your pictures and all items of concern are able to be very easily touched up with a painter. The reason we disclaim this as a part of our standard contract language is due to the normalcy of it. Unfortunately, it is impossible to contain all elements of constructions inside of an already-finished home. We apologize that your experience was not up to your expectations. Certainly let us know if there is a reasonable solution that we can come to.

Great Western Flooring Co commented on 03/12/2018