So far, I have had a great experience with Great Western Flooring Co. This has been my first time using the company and I was looking for a backsplash for the kitchen. I liked the product and design that I was able to choose out in the showroom. I was able to meet with the showroom personnel and I would say that the company has been very professional and friendly. Based on everything, I would rate their service five out of five stars and I would recommend them to other people.