Great Western Flooring Co

Business Description:

Great Western Flooring is a high quality carpet, tile and flooring company with three retail design centers and an in home design service.

Categories

carpet & floor coverings
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Reviews

5 Stars

Wasco, IL

5

Good Service

I am a contractor and have used Great Western Flooring Company for about 10 years. They provide and install all kinds of flooring for me. They do a great job. The also provide wonderful service in the store for my customers. I have recommend them many times and... Read More

5 Stars

Plainfield, IL

5

Excellent Customer Service!

We have been extremely pleased with the entire process thus far at Great Western Flooring!! Dana has done an amazing job of providing us with multiple options and price points. She was so helpful tha we decided to complete two projects instead of just one!! Read More

5 Stars

Naperville, IL

5

Very efficient

Friendly, helpful Read More

5 Stars

Downers Grove, IL

5

Professional, knowledgeable & friendly service.

I met with Kim Holt at least three times and found her to be professional, knowledgeable & friendly. She had great suggestions and advice. Very easy to work with. Read More

5 Stars

Saint Charles, IL

5

Great service would highly recommend

Julie was always on top of everything and kept in constant contact with us. We were always aware of what was going on with our remodel. There is nothing I would change with the service we were given. Read More

4 Stars

Yorkville, IL

4

good service

It was good service, however I believe they need someone to just handle the phone calls while someone is personally in the store trying to fulfill an order. Because the customer always being interrupted to wait. Read More

5 Stars

Winfield, IL

5

Amazing experience!

LJ worked with me to select a wood flooring product. This was my first time buying hardwood so I had a lot to learn. Her knowledge and patience were exactly what I needed-won't go anywhere else for my flooring and tile needs! Read More

5 Stars

Oswego, IL

5

very well so far

We are hoping our installation goes as well. Read More

5 Stars

Geneva, IL

5

EXCELLENT Job

The St. Charles location was phenomenal. Julie went above and beyond to find us exactly what we wanted and needed for our family room. We are very excited to see the final product in our home. THANK YOU! Read More

5 Stars

Naperville, IL

5

Great service! Great quality!

Great service! Quality products! Quality workmanship! Read More

5 Stars

N. Aurora , IL

5

Used Great Western for my first house, nicest people around!!

Love My Tile, and Carpet!! Thanks Steve!! Read More

5 Stars

Naperville, IL

5

Julie helped me tile selection for a bathroom. She's the best.

Julie McCaffrey- Wonderful! Read More

1 Stars

Yorkville , IL

1

Horrible experience

Installed defective flooring in new construction home. Had to wait 9 months. We had to repackage everything move furniture and clean up afterwards. People hired to fix floors ruined cabinets and had to return to fix bubbles in finish etc but didn't accomplish much.... Read More

5 Stars

Montgomery, IL

5

Great experience from start to finish

I received excellent service from everyone involved. I ordered a area rug , a custom order and got exactly what I wanted. The delivery was very reasonably priced. I was so pleased. They even rushed my delivery to accomadate my schedule!!! Read More

5 Stars

Plainfield, IL

5

very good work crew. they were careful and cleanup the area well

the two people worked together very well Read More

4 Stars

Naperville, IL

4

All good from quote to install.

From quoting, to install, a great process. Nice people and easy to work with. Read More

5 Stars

Saint Charles, IL

5

Installation was quick and neat. Installers were prompt, neat appearing and friendly.

1st class all the way Read More

1 Stars

Plainfield, IL

1

Terrible Service

I wish I could give a zero star to this company. We came through COSTCO for a hardwood flooring job. The crew ran out of material 3 days into the job and the office didn't respond when we found out about this. It has been nearly a month since the job started... Read More

1 Stars

St. Charles, IL

1

Your installation team is wonderful and knew what they were doing. Your customer service is TERRIBLE!!!!! The only one who helped me and knew what he was doing was Van Den Hartog, He was great! Gerade Hudson and Dana Chirico do not know what they are doing. I have been dealing with these people since October 2016. Will never recommend Great Western Flooring because of your customer service NOT because of the work done. The floors are beautiful-too bad your customer service is so POOR!

Would NOT recommend. Read More

5 Stars

Oswego, IL

5

Carpeting purchase

Problem: we needed to carpet the den, but our tastes ran in separate directions. Solution: Tracey worked with us to provide the finest carpeting in our budget and on time, even when we couldn't decide what we wanted. She made sure her A Team completed the... Read More