Great Western Flooring Co

Business Description:

Great Western Flooring is a high quality carpet, tile and flooring company with three retail design centers and an in home design service.

Categories

carpet & floor coverings
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Reviews

5 Stars

N. Aurora , IL

5

Used Great Western for my first house, nicest people around!!

Love My Tile, and Carpet!! Thanks Steve!! Read More

5 Stars

Naperville, IL

5

Julie helped me tile selection for a bathroom. She's the best.

Julie McCaffrey- Wonderful! Read More

1 Stars

Yorkville , IL

1

Horrible experience

Installed defective flooring in new construction home. Had to wait 9 months. We had to repackage everything move furniture and clean up afterwards. People hired to fix floors ruined cabinets and had to return to fix bubbles in finish etc but didn't accomplish much.... Read More

5 Stars

Montgomery, IL

5

Great experience from start to finish

I received excellent service from everyone involved. I ordered a area rug , a custom order and got exactly what I wanted. The delivery was very reasonably priced. I was so pleased. They even rushed my delivery to accomadate my schedule!!! Read More

5 Stars

Plainfield, IL

5

very good work crew. they were careful and cleanup the area well

the two people worked together very well Read More

4 Stars

Naperville, IL

4

All good from quote to install.

From quoting, to install, a great process. Nice people and easy to work with. Read More

1 Stars

Yorkville , IL

1

Horrendous

New construction home with arum Greyer Builder. Installed defective hardwood floors throughout entire house and didn't notify us. Had to repackage entire house 8 months later. They hired the worst people to fix the floors, and refused to put us up anywhere. Phase 2... Read More

5 Stars

Saint Charles, IL

5

Installation was quick and neat. Installers were prompt, neat appearing and friendly.

1st class all the way Read More

1 Stars

Plainfield, IL

1

Terrible Service

I wish I could give a zero star to this company. We came through COSTCO for a hardwood flooring job. The crew ran out of material 3 days into the job and the office didn't respond when we found out about this. It has been nearly a month since the job started... Read More

1 Stars

St. Charles, IL

1

Your installation team is wonderful and knew what they were doing. Your customer service is TERRIBLE!!!!! The only one who helped me and knew what he was doing was Van Den Hartog, He was great! Gerade Hudson and Dana Chirico do not know what they are doing. I have been dealing with these people since October 2016. Will never recommend Great Western Flooring because of your customer service NOT because of the work done. The floors are beautiful-too bad your customer service is so POOR!

Would NOT recommend. Read More

5 Stars

Oswego, IL

5

Carpeting purchase

Problem: we needed to carpet the den, but our tastes ran in separate directions. Solution: Tracey worked with us to provide the finest carpeting in our budget and on time, even when we couldn't decide what we wanted. She made sure her A Team completed the... Read More

4 Stars

Aurora, IL

4

A job well done

The team was efficient, clean and great to work with. Read More

5 Stars

Montgomery, IL

5

Excellent Service, Tracey was MOST HELPFUL !!

Tracey's product knowledge was most helpful in choosing our new tile. In fact after checking around, we decided to buy at Great Western mainly because we felt comfortable trusting her. Thanks Tracey !! Read More

5 Stars

Bartlett, IL

5

courteous,professional,fast, and beautifully done.

very awesome process from start to finish. price was right, workers were great, job finished fast and looks fantastic. everything great western said was done, always in the loop on material,dates, and work. great job, i highly recommend this company. victor alesi Read More

5 Stars

Naperville, IL

5

I am always given great customer service!

Great Western has the best selection in the western suburbs with the latest products available. Read More

5 Stars

Moline, IL

5

professional

professional! Read More

5 Stars

Oswego, IL

5

Best selection and service

Don't bother with the big box home improvement stores if you are shopping for tile - Great Western has it all, and they also remember who you are! Seriously, don't buy tile before you look here. Read More

4 Stars

Naperville, IL

4

Great work, excellent customer service.

I had Great Western Flooring Co come out recently to do some work at our home and thought the work went quite well. We did have to have them come back as they had done a plate for us in the wood, but the corners weren't done very well, they also had unevenly stained... Read More

5 Stars

Warrenville, IL

5

Very professional and high quality products.

Brianne was great to work with and very knowledgeable ,professional,and very friendly! Love her!! Read More

5 Stars

St Charles, IL

5

Their customer service has been important.

We have been using Great Western Flooring Co. for a while and their customer service has been important. They have always been very helpful and reliable with the work that they do. Read More