I have nothing but wonderful things to say about Randy and Jorge and their crew. They replaced all of the windows and outside doors in our house, and every step along the way was professional and on time. Before we found Ultra Windows, we had some very unpleasant experiences with window salesmen-extremely high-pressure sales pitches that were low on substantive information and suspiciously opaque in their pricing. Randy is nothing like that! He's the real deal--knows everything about windows (including window issues specific to Texas) and gave real, informed advice about what would work best for our house (without trying to sell us on anything more than we needed). Everything about our experience with Ultra Windows was upfront and professional, and their work was top-notch. I would HIGHLY recommend them to anyone!