Our experience with Ultra Windows was exceptional
We purchased 41 custom Okna 900 series composite double pane windows with Low-E55/27 & Argon panes with internal and external grids from Ultra Windows. Following more than a year of painstaking research and shopping for windows in a market place full of high-pressured sales pitches, exaggerated performance claims, and often times, contradictory information, the sales process with Randy was refreshingly informative, professional, and low-keyed. Negotiations on the final window price and installation were matter-of-fact and fair. Jorge and his dream team of window installers were among the most professional tradesmen to have ever worked on our home. Each day of the week-long installation process was characterized by thorough preparation, non-stop work, and perfectionistic cleanup. Along the way, Jorge eagerly answered all of our questions and addressed any of our concerns with his immediate attention.
The Okna windows with straight-lined caulking have transformed the street appeal of our west-facing 25+ year old home and continues to be the talk-on-the-block. The reduction of street noise has been exceptional, and more importantly, we have already seen a drop in our electricity bill.
We are very pleased with Ultra Windows and have recommended Randy to our friends and family.