I am so happy with the entire experience! Nicole was very informative and kept me in the loop during my highlight process. The staff was extremely professional and very patient with me. I can into the salon for highlights. I have naturally dark hair but had recently had the blackest black all over color done at a different salon. Blackest black is the hardest color to try and lighten. So this made it very difficult to try and get the perfect shade for my highlights. But Nicole and the rest of the staff did a beautiful job! I will definayely be coming back again and again!!!