We used Abbey Flooring Design Center to install hardwood laminate floors in our living room, family room, and hallway. One of the installers had an appointment and was going to be a little late and then still arrived an hour later than he said he would be there. But, the other guy was there working the whole time. They did a great job on the floors and we are happy with the work they did. They didn't clean up as well as I would have like them to but I can be a little picky when it comes to that. I would recommend them to other people and I would even use them again in the future.